Do good, be safe and enjoy yourself!

This is a Saturday morning quick blog as I reflect on our October newsletter.  Our students just began another school year and Logos will be back shortly.  Tomorrow (September 25th) is the first Sunday of regular Sunday School.  As soon as I am able, I'll pick up the Church Leadership reflection and post those blogs.

The Chinese philosopher Lao Tzu said, “I have just three things to teach; simplicity, patience and compassion.  These are your greatest Treasures.”

Through many years of parenting three boys I developed a simplified set of instructions that covers everything for each unique personality; “Do Good, Be safe and enjoy yourself.”  One son needed to hear, “Be Good.”  Another needed to hear “enjoy yourself.”  And the other needed to hear “Be Safe.”  No doubt God designs personal messages for each of us as well. 

The speeches of Peter and Paul in the book of Acts are great.  In one of those speeches, Peter described Jesus by saying, "You know about his ministry, how he went about doing good and healing many."  "He went about doing good."   This is how Peter described Jesus' life.  This is also what being a Christian came to mean; you go around doing good. 

Agonizing over his impending death, Jesus paused in a little town to notice the needs of one sick outcast man.  Years later, his actions inspired people to say, “He went about doing good.”  How often are we distracted by our own issues?  We say things like, "I can't do that for you right now, I'm in the middle of something else."  Scripture says that Jesus answered, “What do you want me to do for you?”

Even though we don't think about it this way, religion at its most basic level is an attempt to get God to pay attention to us.  Ancient religious rituals were designed to perform some dramatic action, to get God’s attention.  Are you wearing God out with your prayers as Jesus suggested?  What are you doing that God will notice? 

"Solomon dedicated the Temple saying, "O Lord God of Israel, there is no God like you in heaven above or on earth beneath, keeping covenant and steadfast love for your servants who walk before you with all their heart."-1 Kings 8:23

The eighth chapter of 1 Kings is the story about Solomon offering a prayer of dedication for the Temple.  The building of the Temple was the focus of the hopes and dreams of people of faith for a new world of peace and justice.  Some of you at Trinity may have attended the re-dedication ceremony of our current sanctuary in 1994.  I hope you can join us on  Sunday October 2^nd for World Communion Sunday and our Neighbor’s in Need offering.  It is a fitting Sunday to also dedicate our recently renovated Sanctuary Chancel area and rededicate our mission to “go around doing good.”  

The Church is Mission

Over the next few blogs I am going to try to summarize the main points of the NCLI (National Church Leadership Institute) conference and highlight the key ideas they suggest for church revitalization. 

The NCLI Seven Secrets

1. Understand the current situation and start where you are.

2. Be Positive and map your assets.

3. We must reclaim evangelism.

4. Reclaim our compelling Mission; "Why are we the church?"

5. Create small groups for spiritual formation.

6. Administration is Ministry: empower creative people and programs.

7. Transformational Worship.

#4 Compelling Mission: Why are we the Church?" led by Michael Piazza

In the order of service, the Call to worship and call to action should all explain the "why" question.  Why are we here?  Why are we the church? Following Jesus is the practice of compassion. We are all in ministry together and we learn from one another.

Worship should aim at developing the ability to put yourself in anothers' shoes.

A healthy church is a by-product of a powerful externally focused mission.

In anything that we do in the church, especially worship, we have to ask the tough question; are we just trying to maintain an institution or are we planning for Jesus' mission in people's lives?

Everything that we do in worship should be an extension of the mind and mission of Jesus.

Happiness comes from being externally focused. Despite cultural changes, our core values remain the same. We are stewards of God's grace. There are only a few things that churches must do well and there is a difference between what you could do, what you like to do, what you should do and what you MUST do.

Churches need to think bigger than they are!

In order to be a Church we must act like the body of Christ.

Is the church driven by management or by mission and vision?

The focus of church leaders should not be concerned with financial stability.  The energy and faith of church leaders should be directed toward creating a vision of the mission that God has called them to. Everyone should ask, Are my decisions based on concern for institutional stability or Christ’s vision for our life together?

Who are the heroes of your congregation? Who drives the church?

There is a long list of possibilities;

creative people

leaders

managers

administrators

historians

fear-mongers

critics?

You cannot allow the 2% of critics to determine what a church does.

One Church’s Bulletin reads; "You are the body of Christ. To serve and not to be served.”  Who is your worship designed to serve?

Is worship designed for those inside the church or for those outside the church?

Peter Drucker asks two questions; What business are you in? and Who are your customers?

In the corporate world consider that Sports Illustrated saw themselves as a magazine company while ESPN saw themselves as a Sports entertainment company.  ESPN grew by reaching into other types of media while SI resisted the move.

What if oil companies shed the mindset that they are in the oil business and began to think of themselves as being in the "energy" business?  How might they change the way they respond to legislation and how might they imagine new opportunities of doing business that is cleaner and better for the nation? Likewise, in what ways is the Church stuck in old ways of thinking about the business we are in?

Another way of getting at this issue is to ask; What business would a Martian say that you were in? When we go back to the reason for our existence, we can look at what Jesus did.

Our customers are the broken-hearted and the oppressed.

Members should not wear a bib but an apron; You are a host not a guest

You are a producer not a consumer. Worship should reinforce our core value of service. We need to be clear that the life of our church is about service.

There are many jokes about fundamentalist churches having an advantage over mainline churches because Fundamentalists have hell. What they really have is a sense of urgency.

Every church has the mission of Jesus.  We have the kingdom of God and the message of grace.

Hell takes many forms. There are many people in this world today who are living in hell, the hell of poverty, war, aids, homelessness, injustice and violence.  We need to be about the work of the church with a sense of urgency for those who live in the difficult places of life. This is an urgency we must speak of and we can do something about.

A sense of urgency cannot be generated by a congregation that is only interested in its own survival,  institutional stability and paying the bills.  We need to be about the things that Jesus was about. Turn the church upside down and find your mission. Remind people about the places that our members are serving in the world. Churches get stuck on governance instead of a vision for the kingdom of God. You must integrate service into the DNA of the church and continue in many ways to remind people what it is all about.

Pastor Laurene Bowers from Randall, Massachusetts, author of the book "Becoming a Multi-Cultural Church" led a workshop about Creating a Multi-Cultural church.  

She encourages every congregation to reach out to people who historically did not feel part of the church whether those boundaries were due to gender, race, ethnicity, age, orientation, economic condition, or ability.  It is important to put Jesus at the center, who is the thread that holds us all together. It is theological-we need to believe that radical inclusion of diverse people is the will of God.  Diversity is good for you because it helps all of us to grow. In the new world, she says we need to practice "Sesame street" worship. Every part of the service should be limited to five minutes.  There must be no dead time and songs should last no more than 3 minutes.  Diverse congregations need to find ways to foster conversations and faith sharing.  She suggested experimenting with a Sacred Conversations circle.

Like me on Facebook

Over the next few days I am going to try to summarize the main points and highlight some practical ideas for church revitalization in the next few blogs. After attending NCLI (National Church Leadership Institute) this summer, I thought it would be helpful to list the seven secrets of church re-vitalization. Look out! Sabbatical ends Monday, September 12th.

The NCLI Seven Secrets

1. Understand the current situation and start where you are.

2. Be Positive and map your assets.

3. We must reclaim evangelism.

4. Reclaim our compelling Mission; "Why are we the church?"

5. Create small groups for spiritual formation.

6. Administration is Ministry: empower creative people and programs.

7. Transformational Worship.

#3 Reclaim evangelism.

We need to remember that we have the most valuable message in the world, we offer changed lives through grace, forgiveness, mercy, reconciliation, community, connection, friends and relationships, meaning and purpose, hope and joy. How have we lost this mission in the life of the church? How can we get beyond the stereotypes of what it means be to a "Christian" and how can we differentiate ourselves from the current image that people have in their minds when they hear the word "church"?

Marketing;

1. begins at home. Mobilize the congregation. Your building is your billboard.

2. Being consistent and persistent is vital

3. Tell stories.

4. One size fits some. Move people with visual, auditory and movement.

5. Use all your tools; yellow pages, web, Ephesians 4:12

6. Think multi-level facebook, twitter streams email and touches

7. It's all about the experience.

Some online tools were suggested;

techsoup has twitter for churches.

Insight.com has help with websites on facebook.

When people come to worship have them sign in to facebook and say, "I'm in worship at Trinity".  We see signs all over the place  that say, Like us on facebook".  Why is your church any different than other recommendations that you make to your friends? Mobile internet will replace desktop internet by 2014.

Engage people on Facebook...post questions and bring back the answers that people give during worship.  Maybe you can give a prize for the best answer.  Social media is a way to engage people in a non-threatening way. 

It is important to have accurate databases. Get email addresses and maintain a useable database.

Some suggestions were made for website tools;

Churchmarketingsucks.com

faithclipart.com

healyourchurchwebsite.com

churchmarketingonline.com

Use youtube to get the message out.
Understand the core values of the UCC.

Don't worry as much about "members" but strive for active participants. All old school measures are descriptive .  Now, "Regular participation" means that they worship one time a month. Frequency of worship attendance has declined for quite a while now.

Therefore a membership of 400 means 100 in worship. Get away from the idea that Sunday morning is all there is. Program through the week. Embrace visuals in worship whenever possible.

When you share information on Facebook and other social network sites, your audience grows exponentially.  Imagine if out of 400 friends, only one percent or four of them "share" your message it could reach upwards of 1600 people. Socail networks dranaticly increase your ability to get your message out.

 

Kimberly Knight workshop on Social media

Kimberly is the social media consultant for the Center for Progressive Renewal. Technology is not a fad. It is an important shift in communication. Technology connects people in new ways. There are a number of growing online churches. It is not "whether" we use social media, but "how well" we use it.

Some churches meet only online.

She showed us a video about the speed of change.

Did You Know 3.0 (Official Video Edition) - YouTube

Most people searching for a church begin with the internet.

The rules about the internet are;

a good website still counts.

blogs and content management systems are more important than mailings.

email in bulk to everyone in your database using "Mailchimp" or Constant Contact"

Facebook pages and groups are essential

Grab attention

engage and interact

take action

Kimberly listed 10 suggestions to guide Church use of social media; be authentic, giving, engaging, action oriented, reciprocal, relevant, frequent, daring, flexible, Pastoral.

 

 

I'm trying to decide which picture to use on facebook;  What's your vote?

 

Picture A.

 

OR Picture B?

 

Staying Positive with Asset Mapping and AI

After attending NCLI (National Church Leadership Institute) this summer I thought it would be helpful to list the seven secrets or church re-vitalization.

The NCLI Seven Secrets

1. Understand the current situation and start where you are.

2. Be Positive and map your assets.

3. We must reclaim evangelism.

4. Reclaim our compelling Mission; "Why are we the church?"

5. Create small groups for spiritual formation.

6. Administration is Ministry: empower creative people and programs.

7. Transformational Worship.

#2 Be Positive and map your assets

Asset Mapping

Mike Piazza has broken down the process of new member growth into three simple steps.
1. get them to come.

2. Get them to come back

3. Get them to stay

A database is more important than a membership list. Increase the number of touches with your database. A "touch" can be a snail mail mailing, an email, a social media announcement, a blog or any other way that you communicate with a member.

First time worshippers are your VIP's. Over 90% of all people who come to a church for the first time do so because someone in the congregation personally invited them. Marketing, branding, communication, advertising and PR are all important, but nothing is more effective that providing opportunities for members to invite people they know.

Find out why visitors come back. What is your niche? Websites like citydata.com and persept.com can provide you with information about your community. If you average two visitors a week, times 52 Sundays is 104 people, three visitors a week is 156, 4 a week is 208. You only have to do a few things well. You have to know what those few things are and do them well. Who can your church appeal to? Why doesn't it?

Think about those who might come if they thought that they were welcome.

 Know who you are and what you stand for.

How do we get people to come back? Every church thinks that they are a friendly church. Most often they are friendly with each other. Research shows that the larger the number of people who introduce themselves to a visitor increases the likelihood that they will return. Visitors respond to a friendly church, exciting morning worship with great music (and it's important to do it well), service opportunities, children and youth programs, and hope for transformation.

They come back for value.

Two things get them to stay;

1. Give them a job

2. Give them a friend

People are looking for a sense of significance and fellowship.

Do three things well; Worship, small groups and outreach.

The Cathedral of Hope has a policy that every person does something this year.

It's important to recognize and amplify your assets. All of the aspects of church life fit together and it's easy to connect the dots. Mission, evangelism, fellowship, and worship have always been what the church does. Do them well.

Michael offered some practical suggestions based on appreciative Inquiry and Asset Mapping. I have cut and pasted below a definition of Appreciative Inquiry from Wikipedia. It is the most important tool for leading change and is worth practicing. Too often when churches begin to look critically at their church they become cynical and judgmental and want to cast blame for perceived weaknesses.  This is the place where much constructive change is halted.  It's important to believe in what you are doing.  You can google Asset Mapping or Appreciative Inquiry.  There are many great online resource.  I bookmarked  a Case Western Reserve University site that has extensive material about AI.

Michael suggests that you arrange small group gatherings within the church to discuss those four foundations of church life and use sticking sheets with creative suggestions on them and then ask people to get up and vote with their feet and stand by the sign that they believe in strongly enough that they would be willing to put time and energy into.  Nominations should be taken from the congregation. a broader group knows more people and may have a better sense of gifts and interests than a small committee. It also fosters a sense of engagement and participation from everyone.

Appreciative Inquiry is based on the belief that what you feed grows.

Here are the four phases of AI.

Discovery; Appreciate what is

Dream; What might be

Design; Determine who you should be

Destiny; Create the new vision

Keys to moving forward

1. Stay positive

2. Start where you are

3. create an atmosphere of trust

4. be honest about the challenges

5. focus on your assets not your liabilities

Wikidpedia definition;

Appreciative Inquiry (sometimes shortened to "AI") is an organizational development method that seeks to engage all levels of an organization (and often its customers and suppliers) to renew, change and improved performance. It has been said to be applicable to organizations facing rapid change or growth.^[1] David Cooperrider is widely credited with coining the term 'Appreciative Inquiry'.
The model is based on the assumption that the questions we ask will tend to focus our attention in a particular direction. Some other methods of assessing and evaluating a situation and then proposing solutions are based on a deficiency model. Some other methods ask questions such as “What are the problems?”, “What’s wrong?” or “What needs to be fixed?”.
^[2]
Appreciative Inquiry takes a different tack. As a self defined "asset-based approach" it starts with the belief that every organization, and every person in that organization, has positive aspects that can be built upon. It asks questions like “What’s working?”, “What’s good about what you are currently doing?”^[3]
Some researchers believe that excessive focus on dysfunctions can actually cause them to become worse or fail to become better^[4]. By contrast, AI argues, when all members of an organization are motivated to understand and value the most favorable features of its culture, it can make rapid improvements.^[5]
Strength-based methods are used in the creation of organizational development strategy and implementation of organizational effectiveness tactics.^[6] The appreciative mode of inquiry often relies on interviews to qualitatively understand the organization's potential strengths by looking at an organization's experience and its potential. The objective is to understand the assets and personal motivations that are strengths in the organization.
The following sequence is how AI supporters describe some of the distinctions between Appreciative Inquiry and approaches to organizational development not based on what they call positive potential^[7]:

Problem Solving	Appreciative inquiry
Felt need, identification of problem(s)	Appreciating, valuing the Best of What Is
Analysis of Causes	Envisioning what might be
Analysis of possible solutions	Dialogue what should be
Action Planning (treatment)	Innovating, what will be

Appreciative Inquiry attempts to use ways of asking questions and envisioning the future in-order to foster positive relationships and build on the present potential of a given person, organization or situation. Research has shown that this method can enhance an organization's capacity for collaboration and change.^[8] Appreciative Inquiry utilizes a cycle of 4 processes, which focuses on what it calls:

1. DISCOVER: The identification of organizational processes that work well.
2. DREAM: The envisioning of processes that would work well in the future.
3. DESIGN: Planning and prioritizing processes that would work well.
4. DESTINY (or DELIVER): The implementation (execution) of the proposed design.^[9]

The basic idea is to build organizations around what works, rather than trying to fix what doesn't. It intends to be thought of as the opposite of problem solving. This is because it intends to focus on how to increase exceptional performance instead of focusing on remediation of skills and practices. AI assumes that this line of reasoning is motivational. This is because organizational development work doesn't stop when a particular problem is solved but leads to continuous improvement. The method draws from stories of success in an attempt to create meaning.
There are a variety of approaches to implementing Appreciative Inquiry, including mass-mobilized interviews and a large, diverse gathering called an Appreciative Inquiry Summit^[10]. Both approaches involve bringing large, diverse groups of people together to study and build upon the best in an organization or community.
The basic philosophy of AI is also found in other positively oriented approaches to individual change as well as organizational change. The principles behind A.I. are based in the science of Positive Psychology. The idea of building on strength, rather than just focusing on faults and weakness is used in mentoring programs, and in coaching dynamics. It is the basic idea behind teaching "micro-affirmations" as well as teaching about micro-inequities. (See Microinequity^[11])
AI has been used to foster change in businesses, health care systems, social profit organizations, educational institutions, communities, local governments, and religious institutions^[12].

The Church Rummage Sale

I am going to try to summarize the main points and highlight some practical ideas for church revitalization in the next few blogs.  After attending NCLI (National Church Leadership Institute) this summer I thought it would be helpful to list the seven secrets of church re-vitalization.

 

The NCLI Seven Secrets

1. Understand the current situation and start where you are.

2. Be Positive and map your assets.

3. We must reclaim evangelism.

4. Reclaim our compelling Mission; "Why are we the church?"

5. Create small groups for spiritual formation.

6. Administration is Ministry: empower creative people and programs.

7. Transformational Worship.

 

1 Understand the current situation and start where you are

Phyllis Tickle, in her recent book, The Great Emergence uses a friends image of church history being like a giant rummage sale. Every 500 years the church holds a giant rummage sale and decides what it needs to keep and what it needs to get rid of. The 500 year intervals fall roughly around the Fall of the Roman empire, the Great Schism between Eastern and Western Christians, the Reformation and our time during the dawning of the third millennium.

At the center of these changes is the question of where we look to for Authority in spiritual matters. The Reformation was a time when people began to question the authority of Church hierarchy and focused on Scripture and the current movement is engaged in questioning strict biblical authority and a concern for the Spirit.

 The Emergent church is hard to identify. No one can determine what the church will look like when we emerge from this time of transition and rapid change, however, some key elements that we are seeing is that the new movement is; Jesus oriented, communal, and post-denominational.

Our generation has the task of transitioning the church that exists to the church that is being born. As Church leaders we have the responsibility to lead two churches.

Everyone is confused about what this means. The church is like other institutions and people are becoming less trustful of Government, corporations, economic policies and military solutions.

The Post-World War II era when everyone was civic minded is over. We live in an age of individualism. A generation has grown up with peer learning rather than institutional reliance.

We live in a time of Revivals, awakenings and reforms. What remains important in these churches is the collective impact of mission and networks of collaboration. We need to foster creativity and allow for hands on ministry on the part of creative and gifted church leaders and support them in efforts to create something new. Dramatic changes in our culture are happening at an increasing speed.

 

This spring I attended a workshop led by Paul Nixon whose book "I Refuse to Lead a Dying Church!" attempts to put a frame on the new way of looking at Church life. Paul Nixon is an ordained United Methodist minister who, until 2007, was director of congregational development in the Alabama—West Florida Conference. He is the founding pastor of Epicenter Church in Greater Washington, DC. Every church in the 21st Century needs to think of itself as a new church start. God invites every congregation to thrive. The future of mainline Protestantism is in the hands of pastors and lay leaders who must immediately make some critical choices, radically reframing the way they approach their ministry tasks: Choosing Life over Death, Community over Isolation, Fun over Drudgery, Bold over Mild, Frontier over Fortress, and Now rather than Later.

 

There is no going back to 1950. We are in the midst of dramatic changes like the world has never seen and the church must have courage and wisdom to face the challenges of our new age.

What I've Learned from Worship

I only have two Sunday visits left  before my return from Sabbatical to Trinity on September 18. It has been very helpful to see how different churches are responding to changes in styles and how they approach worship and I have enjoyed it very much.  It's a treat for Ella and I to sit together and share a hymnal and nudge one another. 

On of the things I have noticed is how important Signage is. In most cases very few members of the church es we visited spoke to us.   In one church, I even had a Visitors bag in my hand and not one person spoke to me. It is important for members to be aware and watch for visitors.  We should be able to rely on church members who notice when people may need help.

As I looked for signs leading to the sanctuary, I began to realize that some churches design their foyers and halls for function and others for celebration. I particularly like one church's use of signage. Over the doorway that leads to the sanctuary they had large gold letters shaped like an arch over the doorway which spelled out "sanctuary". Another church had twisted streamers leading along the hallway to the sanctuary along with a sign that read, "This way to the worship center". Functional signage is old school and reflects the institutional character of our past. Creative, colorful banners and signs are new wave thinking and help to set the tone for what happens in the worship service itself. Imagine your favorite beverage coming in a white can with generic black letters spelling out the name. Think about how products like Coke continue to change their product wrappings. Each season of the year, Coke features a different style of can art.

 At Trinity we always have first time visitors who can't find the sanctuary. Part of the problem is that we think that they are the ones who have the problem. We all know where the sanctuary is and think that it is obvious, but it's not. Regardless what names do we have for worship space, Sanctuary, Worship center, etc. We need both effective celebratory signage and to do a better job of encouraging our people to step out of their comfort zone and speak to people who appear to be visitors.

Seriously ask the question; How welcome are visitors? Having held a visitor bag in my hand and no one approached me in a very large congregation, it's clear to me that every church needs to communicate to its members about hospitality.

At the NCLI leadership training this summer, Jim Powell from the Center for Progressive Renewal led a workshop on first time visitors.

He shared the idea of having people who are responsible for "Zones" in the sanctuary.  Generally the sanctuary would be broken up into four quadrants and the "greeter" for each zone would be charged with approaching people they don't know being sure that they signed the pew pad and left information.

His church has a rating scale that they communicate to church members;

10 points If you smile

10 points If you Greet someone nearby

100 Points  If you Exchange names

200 points If you offer an Invitation to return

1000 points For an Introduction to another person

2000 points for an Introduction to the Pastor

Your goal is at least 3200 points.

Nearly 95% of all people who visit say that they do so because someone invited them.

His church also has a note in the bulletin for people to use mobile devices to sign into facebook when they come to worship.  This is a non-threatening way for friends and family to know where you worship and they will ask you if they are interested.

The Cathedral of Hope has a very simple formula for Evangelism. 

1. get them to come.

2. Get them to come back

3. Get them to stay

And after they join give them a friend and a job.

About half of the churches that I attended had some sort of "passing of the peace".  We do a good job of this at Trinity.  Sometimes we can't get the passing of  the peace stopped to get on to worship!  We should be able to incorporate the first time visitor information easily into our time frame.

Some of the church buildings have been relatively new and others over 100 years old like Trinity. I'm beginning to think that this is less important all the time. I have served churches in both types of settings (Two churches built in the 1950's and two in the 1870's) and enjoy the features of both. One thing that does make a difference is the focus of the sanctuary and the design of the chancel area. On the first Sunday of my Sabbatical way back in June, the first church I attended was my home church in Henrietta. I had forgotten that pictures of Jesus are very prominent there. The classic Warner Sallman

I picked up tips and good ideas from several places and will be sharing them with Church leaders and committees this fall.  I've found ideas such as; churches now have members who practice automatic withdrawal giving, and have put little cards in the pews for them to sign that they practice giving in this way. It gives them something to offer and at the same time, others in the pews can see that this is a unique way to offer to God our gifts. One church had the children come up for baptism and sing "Jesus Loves Me" while the Pastor took the newly baptized down the aisle.

 My visits made me realize that there are two things we need to think through at Trinity: In each church I visited, coffee hour was 1. after worship, 2. adjacent to the sanctuary and 3. always on the same level as the sanctuary.   Our building makes this difficult as coffee hour is not visible or readily accessible.

The second challenge we have is Parking. I noticed how easy it was to find a parking space in large lots directly adjacent to the other churches.    Parking at Trinity is difficult at best and in downtown Wooster has only become worse recently. I don't think we realize how important accessible parking is.

The new wood flooring is installed at Trinity and I am looking forward to worshipping in that new space. The project has dramatically improved the appearance and sound projection of the sanctuary. Leaders at the NCLI conference said that we need to re-interpret the terms "Sunday Best" and "World Class". Sunday Best used to refer to the type of attire that was considered appropriate for Sunday worship. What if we understood our Sunday Best as our efforts to worship in the right spirit being aware of our need to serve others? World Class used to be a way to attract attention to yourself. What if the guiding spirit of our Church's mission was aimed at the needs of the world? What if our vision was to "Put on our Sunday Best" to provide "World Class" service?